On Saturday, June 11, 2011, a 57 year old seriously ill passenger on Royal Caribbean’s Independence of the Seas was airlifted off the ship. The woman was taken to Dorset County Hospital in the United Kingdom where she is said to be in stable condition.Â
Rescue’s like this do not always take place. One of our clients was a passenger on the Celebrity Summit and also became critically ill. However, in the case of our client, the ship’s employees and physician chose to keep him onboard and did not call for a medical helicopter.
Celebrity Cruises pays its physicians minimally but provides that they receive a percentage of the payments made by the passengers through its billing system. As a result of this, the onboard physician was provided with an incentive to keep the passenger onboard despite the lack of facilities, despite the fact that the onboard physician was overworked and overwhelmed and despite the fact that the passenger needed more sophisticated medical care on land, the cruise line provided the physician with an incentive to keep the passenger onboard in order to bill and receive compensation. In fact in this case, the passenger was kept onboard when he should have been removed from the ship and flown to the nearest medical center and while onboard the cruise line, over a course of time, charged him almost $20,000 for medical care.
Celebrity Cruises’ Guest Services personnel and its doctor during the subject cruise refused to arrange for a medical evacuation of our client off of the ship, despite a direct request to do so, refused to speed up the ship despite a direct request to do so, refused to call in a specialist even from among its passengers, despite a direct request to make such a request, and refused to allow our client’s wife who accompanied our client on the cruise to speak to the ship’s command including the captain to request among other things a medical evacuation in person, telling her that that was not possible and there were as many as 6 captains onboard the ship.   Â
Our client suffered colonic perforation, raging biventricular infection, sepsis, and he was required to undergo surgery in Puerto Rico and hospitalization in an ICU in Boston, Massachusetts, and to wear a colostomy bag from the date of his first surgery to the present date.
Primary Sources: http://www.cruiseshipnews.co.uk/20110612/cruise-passenger-airlifted-from-independence-of-the-seas/
